WEBVTT Kind: captions Language: en-GB 00:00:00.880 --> 00:00:08.640 Hello and welcome to this step-by-step tutorial to Core Requirement 5.1.1. in assess-and-address.    00:00:08.640 --> 00:00:14.880 This is Tutorial No 4 Communicate  the commitment. This is the   00:00:14.880 --> 00:00:20.080 fourth of 10 step-by-step tutorials that we have produced to help you implement  00:00:20.080 --> 00:00:25.280 the assess-and-address system. You can see this tutorial highlighted on the screen.    00:00:27.440 --> 00:00:30.800 This is a quick overview of the steps we ll be talking about in the tutorial    00:00:31.440 --> 00:00:35.120 We will explain what the tutorial is about and what steps in the tutorial   00:00:35.120 --> 00:00:38.240 are mandatory. Then we will  look at the two requirements  00:00:38.800 --> 00:00:43.840 raising awareness with management and staff, and informing workers and members in writing,  00:00:43.840 --> 00:00:46.800 - and we will explain what  resources are available to you.    00:00:48.880 --> 00:00:53.960 By the end of this tutorial, you will know how and when the committee communicates and 00:00:53.960 --> 00:00:59.440 raises awareness about the assess-and-address human rights commitment with management,  00:00:59.440 --> 00:01:04.080 staff, workers and group members. And you will also know about the posters  00:01:04.080 --> 00:01:09.120 and training resources available to support your efforts. And the tutorial will give some  00:01:09.120 --> 00:01:11.840 practical advice about how to achieve your goals.    00:01:14.000 --> 00:01:18.560 The Committee is responsible for raising awareness with management and (group)  00:01:18.560 --> 00:01:24.880 staff at least once a year on human rights, and it must inform workers, or group members,  00:01:24.880 --> 00:01:29.920 in writing, about both the commitment and what that means in practice meaning the  00:01:29.920 --> 00:01:36.320 system and activities involved. This is part of core requirement 5.1.1.  00:01:36.320 --> 00:01:41.760 and it is an ongoing activity. It is up to the Committee to decide  00:01:41.760 --> 00:01:45.920 how and when they want to do this communication although it must be before  00:01:45.920 --> 00:01:50.320 the first certification audit. The resources are all optional. 00:01:50.320 --> 00:01:57.360 You can find the materials that Rainforest Alliance has prepared on  00:01:57.360 --> 00:02:01.760 communication in the folder where these training tutorials are kept.  00:02:02.400 --> 00:02:08.000 You can see the link on the screen which is accessible to all certificate holders.    00:02:08.000 --> 00:02:12.240 We created a folder with all the tutorials as well as the materials you ll need for  00:02:12.240 --> 00:02:16.000 training and communication  that includes the Pledge,  00:02:16.000 --> 00:02:24.160 as well as posters, and a training flipbook. The first requirement we are looking at in  00:02:24.160 --> 00:02:31.600 this tutorial is awareness raising with management  and staff. Even though management has made a  00:02:31.600 --> 00:02:36.880 commitment to assess-and-address child labour, forced labour, discrimination and workplace  00:02:36.880 --> 00:02:42.160 violence and harassment, not everyone on the team will have the same level of understanding  00:02:42.160 --> 00:02:47.600 of each of these issues. To do your jobs effectively, you need  00:02:47.600 --> 00:02:52.320 management to properly understand the human rights issues, and what they look like;  00:02:53.200 --> 00:02:58.000 how issues like child labour, or discrimination could happen on your farm or in your group,  00:02:58.640 --> 00:03:00.800 and what can be done to  prevent them from happening.  00:03:02.000 --> 00:03:04.960 The deeper their understanding,  the more supportive  00:03:04.960 --> 00:03:07.280 they will be of your efforts - and that will also   00:03:07.280 --> 00:03:10.640 affect the importance attached to Assess-and-address by workers and group   00:03:10.640 --> 00:03:16.240 members. That s why we suggest you see this annual awareness raising as an opportunity  00:03:16.960 --> 00:03:22.000 to increase understanding, provide technical training on the four human rights issues,  00:03:22.000 --> 00:03:25.440 but also to explain what work the Committee has undertaken   00:03:25.440 --> 00:03:32.080 and what work it plans to do to prevent, identify and address these issues. 00:03:32.080 --> 00:03:36.480 We strongly recommend that you include the members of the gender and grievance committee in your  00:03:36.480 --> 00:03:41.600 awareness raising sessions. This allows them another opportunity to deepen  00:03:41.600 --> 00:03:44.560 their understanding of the  assess-and-address commitment,  00:03:44.560 --> 00:03:49.040 and their own roles in the process. And it gives them an opportunity to be part of the  00:03:49.040 --> 00:03:52.027 discussion with management  and to explain what they  00:03:52.027 --> 00:03:56.720 are doing on human rights. It is also important that workers and members  00:03:56.720 --> 00:04:03.920 understand that you are working closely together to make the work more efficient.   00:04:03.920 --> 00:04:07.600 Using practical examples will help people to connect the technical descriptions  00:04:07.600 --> 00:04:14.160 in the training, for example, about child labour, with real-life examples in your local areas.  00:04:14.160 --> 00:04:18.160 The better and more practical the explanation, the more likely people will understand  00:04:18.160 --> 00:04:21.920 what you are talking about and think of useful ways to support your work.    00:04:25.280 --> 00:04:28.400 You will be glad to know there are lots of resources available  00:04:28.400 --> 00:04:30.240 to you to help with management training.    00:04:31.040 --> 00:04:35.280 We have a flip book that is picture-based and covers all the main topics that  00:04:35.280 --> 00:04:39.840 you need to explain in detail - child labour, forced labour, discrimination,  00:04:39.840 --> 00:04:44.240 workplace violence and harassment, as well as how to report an issue or complaint.  00:04:44.880 --> 00:04:47.440 There are also some trainer  notes there for guidance.    00:04:48.400 --> 00:04:54.640 If you want to bring in an external trainer, you can ask your local RA office or  00:04:54.640 --> 00:04:57.680 go online to the Rainforest  Alliance Learning Network  00:04:57.680 --> 00:05:02.640 to find the list of trainers in your  country. Remember to use the session to also  00:05:02.640 --> 00:05:06.240 talk about what you are doing as a committee so that everyone connects the training  00:05:06.240 --> 00:05:11.680 on human rights to your practical actions and goals in the field.   00:05:11.680 --> 00:05:16.400 There is also a library of training videos on the Rainforest Alliance Learning Network  00:05:16.960 --> 00:05:21.120 and this includes a video all about Assess-and-address which is useful to share.  00:05:21.840 --> 00:05:26.160 You can access these videos by logging in as a member and the link is on the   00:05:26.160 --> 00:05:32.400 screen. You could share the links to these videos before your awareness raising session,  00:05:32.960 --> 00:05:38.560 as part of the guidance materials you share. We don t recommend just relying on the videos  alone. 00:05:38.560 --> 00:05:42.240 Aim at least once  a year to have an in-person  00:05:42.240 --> 00:05:46.480 training session with management it is a great chance to discuss your plans  00:05:46.480 --> 00:05:51.040 with and listen to management and it will ensure everyone is working together  00:05:51.040 --> 00:05:58.640 throughout the year as you implement each of the tasks. The second requirement that we re looking  00:05:58.640 --> 00:06:03.840 at in this tutorial, is how to inform workers or group members in writing about the  00:06:03.840 --> 00:06:09.680 human rights commitment and the Assess-and-address system. In the very first tutorial,  00:06:09.680 --> 00:06:13.120 we talked about how management  makes its human rights commitment,  00:06:13.120 --> 00:06:17.920 by writing a statement or pledge. But as the statement is a document and  00:06:17.920 --> 00:06:22.880 not everyone will read it or properly understand, we have prepared a set of posters  00:06:22.880 --> 00:06:25.120 that tell the story of the  commitment in pictures.    00:06:26.160 --> 00:06:30.160 Think about where you could put the poster ideally, you want a public place  00:06:30.160 --> 00:06:32.800 that is busy with workers or  group members throughout the day.  00:06:33.760 --> 00:06:35.920 Make sure that these are  places that are frequented  00:06:35.920 --> 00:06:41.040 by all kinds of workers, including women  and workers from other ethnic groups.    00:06:42.640 --> 00:06:47.280 You can see examples of the posters here explaining the human rights commitment,  00:06:47.280 --> 00:06:52.160 the grievance mechanism, discrimination and workplace violence and harassment.    00:06:53.120 --> 00:06:56.880 Look at the big posters and you ll see there are pictures that illustrate the  00:06:56.880 --> 00:07:02.000 human rights issues and then there is a space where you can fill in the names and numbers of  00:07:02.000 --> 00:07:05.040 people that workers or members can contact  00:07:05.040 --> 00:07:08.560 if they want to raise a concern or report a problem that they have seen.  00:07:09.680 --> 00:07:14.080 As well as explaining the commitment, the poster encourages people to report  00:07:14.080 --> 00:07:17.680 any issues of concern so that  they can be quickly addressed.    00:07:18.960 --> 00:07:23.760 You can find the posters in the online dam folder that we highlighted at the   00:07:23.760 --> 00:07:26.160 start of the tutorial. You could also ask your   00:07:26.160 --> 00:07:30.160 local Rainforest Alliance office, to send you the posters.    00:07:30.160 --> 00:07:32.320 We are interested to know what you think about the posters  00:07:32.320 --> 00:07:35.920 please let us know through your local Rainforest Alliance office!    00:07:38.480 --> 00:07:42.400 Although the requirement is to inform workers and group members in writing  00:07:43.120 --> 00:07:47.040 in many cases your workers or group members may not read very well,   00:07:47.040 --> 00:07:50.080 or if the farms are dispersed, they may never see a poster.    00:07:50.880 --> 00:07:55.840 That is why we always emphasize talking direct to your workers and members to explain  00:07:55.840 --> 00:08:00.000 what the commitment means and what you as a committee are doing in practice.    00:08:01.280 --> 00:08:06.480 We recommend that you use the existing meetings and training sessions that already take place  00:08:07.120 --> 00:08:11.440 so that it is easier for you to communicate your message and you don t need to organise   00:08:11.440 --> 00:08:14.960 a separate event. But you  may also decide to visit farms  00:08:14.960 --> 00:08:19.040 gradually throughout the year, or hold worker meetings, or talk in person.    00:08:20.720 --> 00:08:23.200 Remember to ask for help  in spreading your message,  00:08:23.200 --> 00:08:28.960 from the Grievance and Gender committees, from management, trainers and internal inspectors,  00:08:28.960 --> 00:08:33.360 and also from other workers and members. Also remember to involve influential  00:08:33.360 --> 00:08:37.520 people like school-teachers, women's groups and community and church leaders.    00:08:39.440 --> 00:08:44.160 You could ask local radio to do a programme about assess-and-address or to interview  00:08:44.160 --> 00:08:49.120 a committee member so you can explain what it means in practice. Or if your workers  00:08:49.120 --> 00:08:53.840 or members use social media, you could use that forum to share your message.    00:08:55.440 --> 00:08:57.680 It is important to make sure that all workers  00:08:57.680 --> 00:09:03.120 or members are contacted, including women as well as migrants and ethnic minorities  00:09:03.120 --> 00:09:07.440 who may not speak the majority language. If you do have a population who  00:09:07.440 --> 00:09:11.280 speak a different language, we recommend that you train some of their members  00:09:11.280 --> 00:09:13.600 to help you spread the word  about assess-and-address.    00:09:15.440 --> 00:09:20.000 In the beginning, this direct approach may take up time and resources,  00:09:20.000 --> 00:09:24.400 but over time it will become easier as more people become aware and  00:09:24.960 --> 00:09:30.000 understand what assess-and-address means. And, the benefits will be significant  00:09:30.000 --> 00:09:33.440 because everyone will be more engaged in supporting assess-and-address.    00:09:35.120 --> 00:09:40.720 So much of the effectiveness of assess-and-address relies upon having workers and members  00:09:40.720 --> 00:09:44.080 who understand what issues like child labour mean in practice.  00:09:45.120 --> 00:09:48.320 They are the ones who are most likely to come across these situations  00:09:48.880 --> 00:09:51.680 and you want them to be your allies in making Assess-and-address work.   00:09:52.240 --> 00:09:58.080 You have nearly reached the end of the tutorials about the  00:09:58.080 --> 00:10:05.600 first section of assess-and-address (5.1.1). Let's take time to review the key steps  00:10:05.600 --> 00:10:10.080 you should have taken by now. You will need to demonstrate evidence  00:10:10.080 --> 00:10:13.920 to an auditor that you have completed them in order to achieve certification.    00:10:14.880 --> 00:10:17.680 You should be able to demonstrate that: You have appointed a management  00:10:17.680 --> 00:10:21.200 representative accountable for assess-and-address.   00:10:21.200 --> 00:10:23.680 You have established a committee and its members have   00:10:23.680 --> 00:10:28.560 been chosen You are conducting awareness raising with management and staff at least  annually 00:10:28.560 --> 00:10:33.120 You display in a location visible to workers and group members  00:10:33.120 --> 00:10:37.440 a poster or notice explaining that:  Human rights violations are not tolerated, and    00:10:38.160 --> 00:10:42.800 management has an assess-and-address system to deal with any cases of violations  00:10:42.800 --> 00:10:49.920 And you demonstrate coordination with management, gender and grievance committees,  00:10:49.920 --> 00:10:56.720 and you act in line with the remediation protocol. If you have done all of these tasks  00:10:56.720 --> 00:10:59.760 and you have evidence and  documentations to prove this  00:10:59.760 --> 00:11:03.440 you have completed the core  requirements in 5.1.1.    00:11:05.600 --> 00:11:09.200 Congratulations! You have  just completed Tutorial 4  00:11:09.760 --> 00:11:16.320 out of the four step-by-step tutorials for Core Requirement 5.1.1. When you are ready,   00:11:16.320 --> 00:11:20.240 please go to Tutorial 5, where we will be talking about the risk  00:11:20.240 --> 00:11:27.840 assessment and Core Requirement 5.1.2. Thank you very much and good-bye.