WEBVTT

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<i></i>

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Welcome <00:00:07.510>to <00:00:07.610>the <00:00:07.720>module <00:00:08.080>on <00:00:08.230>Certificate <00:00:08.730>Transfers <00:00:09.320>from

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One <00:00:09.710>Certification <00:00:10.460>Body <00:00:10.790>to <00:00:10.900>Another <00:00:11.650>part <00:00:11.990>of <00:00:12.150>the <00:00:12.250>Rainforest

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Alliance <00:00:13.190>e-course <00:00:13.660>on <00:00:13.800>Certification <00:00:14.560>and <00:00:14.730>Auditing <00:00:15.120>Rules!

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During <00:00:16.860>this <00:00:17.050>video <00:00:17.310>we <00:00:17.450>will <00:00:17.640>outline; <00:00:18.280>what <00:00:18.560>a <00:00:18.610>certification

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transfer <00:00:19.750>request <00:00:20.230>is, <00:00:20.720>when <00:00:21.060>a <00:00:21.130>transfer <00:00:21.530>request <00:00:21.950>can <00:00:22.120>be <00:00:22.250>made

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and <00:00:22.930>the <00:00:23.060>necessary <00:00:23.650>requirements <00:00:24.270>and <00:00:24.410>regulations <00:00:25.020>to

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follow <00:00:25.790>for <00:00:25.960>a <00:00:26.030>successful <00:00:26.570>transfer <00:00:27.120>from <00:00:27.360>one <00:00:27.550>Certification

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Body <00:00:28.590>to <00:00:28.710>another. <00:00:29.790>Additionally, <00:00:30.770>the <00:00:30.940>module <00:00:31.220>will <00:00:31.410>show

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how <00:00:32.070>and <00:00:32.250>where <00:00:32.450>the <00:00:32.550>transfer <00:00:32.950>can <00:00:33.100>be <00:00:33.220>requested.

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This <00:00:35.150>module <00:00:35.500>is <00:00:35.670>relevant <00:00:36.040>for <00:00:36.230>Certificate <00:00:36.730>Holders, <00:00:37.180>to

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understand <00:00:37.970>in <00:00:38.150>which <00:00:38.350>situations <00:00:38.910>they <00:00:39.020>can <00:00:39.200>request

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for <00:00:39.660>a <00:00:39.720>transfer.

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It <00:00:40.830>is <00:00:40.980>also <00:00:41.270>appropriate <00:00:41.780>for <00:00:41.940>Certification <00:00:42.620>Bodies <00:00:42.960>to

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recognize <00:00:43.630>their <00:00:43.830>role <00:00:44.210>and <00:00:44.370>requirements <00:00:44.950>when

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receiving <00:00:45.610>a <00:00:45.670>transfer <00:00:46.090>request.

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Let’s <00:00:49.000>get <00:00:49.150>started!

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When <00:00:50.260>a <00:00:50.310>Certificate <00:00:50.830>Holder <00:00:51.170>wants <00:00:51.420>to <00:00:51.550>change <00:00:51.910>the

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Certification <00:00:52.800>Body <00:00:53.200>responsible <00:00:53.830>for <00:00:54.010>their <00:00:54.150>auditing

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processes, <00:00:55.420>then <00:00:55.990>they <00:00:56.160>are <00:00:56.280>eligible <00:00:56.740>to <00:00:56.880>request <00:00:57.370>a

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certificate <00:00:57.970>transfer.

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Rainforest <00:00:59.990>Alliance <00:01:00.350>will <00:01:00.480>provide <00:01:00.900>the <00:01:00.970>Certificate

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Holder <00:01:02.050>with <00:01:02.300>another <00:01:02.680>option <00:01:03.090>of <00:01:03.430>Certification <00:01:04.080>Body

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that <00:01:04.540>can <00:01:04.740>carry <00:01:05.060>out <00:01:05.330>their <00:01:05.480>application <00:01:05.980>process.

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A <00:01:07.090>Certificate <00:01:07.630>Holder <00:01:08.030>may <00:01:08.280>want <00:01:08.480>to <00:01:08.570>transfer

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Certification <00:01:09.760>Bodies <00:01:10.150>for <00:01:10.320>several <00:01:10.710>reasons.

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It <00:01:12.210>might <00:01:12.500>be <00:01:12.670>due <00:01:13.060>to <00:01:13.190>dissatisfaction <00:01:14.040>with <00:01:14.180>the <00:01:14.280>service <00:01:14.660>of

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the <00:01:14.960>Certification <00:01:15.620>Body, <00:01:16.090>for <00:01:16.290>example:

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Poorly <00:01:17.710>performing <00:01:18.270>audits

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Delayed <00:01:19.670>certification <00:01:20.340>process

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Unsatisfying <00:01:22.440>grievance <00:01:22.850>process

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Other <00:01:24.560>reasons <00:01:25.020>might <00:01:25.240>be <00:01:25.420>logistical <00:01:26.040>or <00:01:26.630>regulative,

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such <00:01:27.400>as <00:01:27.570>when <00:01:27.760>a <00:01:27.800>Certification <00:01:28.560>Body <00:01:28.800>has <00:01:28.970>decided <00:01:29.420>to

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stop <00:01:29.790>services <00:01:30.300>in <00:01:30.450>a <00:01:30.510>country <00:01:31.300>or <00:01:31.440>when <00:01:31.610>they <00:01:31.700>have <00:01:31.880>been

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sanctioned <00:01:32.560>by <00:01:32.950>Rainforest <00:01:33.340>Alliance <00:01:33.970>for <00:01:34.160>the

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Certificate <00:01:34.740>Holder’s <00:01:35.060>scope!

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Despite <00:01:37.000>Certificate <00:01:37.540>Holders <00:01:38.060>having <00:01:38.350>the <00:01:38.500>eligibility <00:01:39.250>to

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request <00:01:39.760>a <00:01:39.830>transfer, <00:01:40.710>at <00:01:40.890>Rainforest <00:01:41.420>Alliance <00:01:41.850>we <00:01:41.990>have

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regulations <00:01:42.850>and <00:01:43.000>requirements <00:01:43.620>about <00:01:43.980>this <00:01:44.160>process.

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So, <00:01:45.640>when <00:01:45.970>can <00:01:46.230>a <00:01:46.300>certificate <00:01:46.880>transfer <00:01:47.280>be <00:01:47.420>done?

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We <00:01:48.630>only <00:01:48.880>allow <00:01:49.250>for <00:01:49.430>certificates <00:01:50.020>to <00:01:50.120>be <00:01:50.220>transferred

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from <00:01:50.970>one <00:01:51.140>Certification <00:01:51.740>Body <00:01:51.920>to <00:01:52.020>another <00:01:52.510>before <00:01:52.970>a

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new <00:01:53.190>certification <00:01:53.850>cycle <00:01:54.180>begins.

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Meaning, <00:01:55.610>it <00:01:55.790>can <00:01:55.940>only <00:01:56.130>be <00:01:56.230>done <00:01:56.510>once <00:01:56.870>every <00:01:57.130>3 <00:01:57.260>years.

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Please <00:01:58.710>note <00:01:59.070>that <00:01:59.270>within <00:01:59.550>the <00:01:59.670>first <00:01:59.980>2 <00:02:00.080>weeks <00:02:00.380>of <00:02:00.520>the

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certificate <00:02:01.060>transfer <00:02:01.410>process <00:02:02.020>the <00:02:02.170>Rainforest <00:02:02.690>Alliance

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has <00:02:03.250>the <00:02:03.350>right <00:02:03.650>to <00:02:03.780>suspend, <00:02:04.480>terminate <00:02:04.960>or <00:02:05.120>reverse <00:02:05.860>any

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existing <00:02:06.540>processes <00:02:07.110>if <00:02:07.320>we <00:02:07.410>conclude <00:02:07.890>that <00:02:08.040>transfers

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may <00:02:09.000>jeopardize <00:02:09.580>the <00:02:09.660>integrity <00:02:10.240>of <00:02:10.390>assurance,

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the <00:02:11.440>certification <00:02:12.070>processes <00:02:12.780>and <00:02:12.900>their <00:02:13.020>outcomes.

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An <00:02:14.440>application <00:02:15.040>made <00:02:15.270>to <00:02:15.380>request <00:02:15.870>for <00:02:16.030>a <00:02:16.090>new <00:02:16.320>Certification

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Body <00:02:17.660>will <00:02:17.830>be <00:02:17.970>rejected <00:02:18.510>if <00:02:18.770>the <00:02:18.880>Certificate <00:02:19.440>Holders:

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have <00:02:20.590>not <00:02:20.860>received <00:02:21.220>certification <00:02:22.110>or <00:02:22.380>have <00:02:22.590>had <00:02:22.910>their

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certification <00:02:23.850>cancelled <00:02:24.310>in <00:02:24.410>the <00:02:24.540>last <00:02:24.720>certification

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cycle <00:02:25.790>year, <00:02:26.840>have <00:02:27.090>requested <00:02:27.580>more <00:02:27.840>than <00:02:28.060>one <00:02:28.290>transfer

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in <00:02:28.800>the <00:02:28.890>past <00:02:29.190>year, <00:02:30.090>are <00:02:30.260>seeking <00:02:30.680>an <00:02:30.790>extension <00:02:31.280>of <00:02:31.390>scope

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or, <00:02:32.820>have <00:02:33.090>their <00:02:33.210>certification <00:02:33.920>suspended <00:02:34.690>or <00:02:34.950>are <00:02:35.040>in

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the <00:02:35.270>process <00:02:35.660>of <00:02:35.840>a <00:02:35.900>follow-up <00:02:36.380>or <00:02:36.780>investigation <00:02:37.460>audit

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Remember, <00:02:39.430>when <00:02:39.640>submitting <00:02:40.080>a <00:02:40.140>transfer <00:02:40.530>request,

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the <00:02:41.370>Certificate <00:02:41.900>Holder <00:02:42.280>agrees <00:02:42.830>the <00:02:42.940>Rainforest

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Alliance <00:02:43.900>may <00:02:44.040>share <00:02:44.380>any <00:02:44.650>relevant <00:02:45.040>information

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from <00:02:45.950>previous <00:02:46.330>audits <00:02:46.670>with <00:02:46.830>the <00:02:46.930>new <00:02:47.180>Certification <00:02:47.870>Body.

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Now, <00:02:49.460>what <00:02:49.730>should <00:02:49.940>the <00:02:50.040>current <00:02:50.470>and <00:02:50.620>future

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Certification <00:02:51.790>body <00:02:52.020>do <00:02:52.330>in <00:02:52.470>the <00:02:52.600>event <00:02:52.870>of <00:02:52.990>a <00:02:53.040>transfer <00:02:53.420>request?

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The <00:02:54.790>current <00:02:55.080>Certification <00:02:55.740>Body <00:02:55.970>should <00:02:56.190>firstly

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acknowledge <00:02:57.180>the <00:02:57.320>receipt <00:02:57.700>of <00:02:57.860>the <00:02:57.920>transfer <00:02:58.360>request

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sent <00:02:59.200>by <00:02:59.320>the <00:02:59.410>organization <00:03:00.520>and <00:03:00.710>notify <00:03:01.240>the <00:03:01.420>new <00:03:01.640>Certification

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Body <00:03:02.510>within <00:03:02.850>1 <00:03:03.090>week <00:03:03.350>of <00:03:03.500>receiving <00:03:03.900>the <00:03:04.000>request.

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It’s <00:03:05.600>also <00:03:05.900>important <00:03:06.610>the <00:03:06.770>current <00:03:07.080>Certification <00:03:07.750>Body

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indicates <00:03:08.590>any <00:03:08.920>pending <00:03:09.280>financial <00:03:09.740>obligations <00:03:10.360>that

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need <00:03:10.740>to <00:03:10.840>be <00:03:10.980>settled <00:03:11.700>with <00:03:11.940>the <00:03:12.030>Certificate <00:03:12.520>Holder

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before <00:03:13.320>the <00:03:13.430>transfer <00:03:13.830>can <00:03:13.980>take <00:03:14.100>place.

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If <00:03:15.380>there <00:03:15.550>are <00:03:15.620>no <00:03:15.880>outstanding <00:03:16.420>financial <00:03:16.890>obligations,

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the <00:03:17.970>new <00:03:18.160>Certification <00:03:18.890>Body <00:03:19.080>can <00:03:19.300>accept <00:03:19.640>the <00:03:19.750>request

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right <00:03:20.360>away <00:03:20.860>and <00:03:21.020>are <00:03:21.140>free <00:03:21.320>to <00:03:21.450>go <00:03:21.610>ahead <00:03:21.880>and <00:03:22.070>contact

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the <00:03:22.530>Certificate <00:03:23.030>Holder <00:03:23.360>to <00:03:23.520>begin <00:03:23.850>the <00:03:23.920>application

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and <00:03:24.660>Certification <00:03:25.350>Process.

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The <00:03:26.920>new <00:03:27.100>Certification <00:03:27.830>Body <00:03:28.170>should <00:03:28.440>review <00:03:28.830>the

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Certificate <00:03:29.490>Holder’s <00:03:29.950>profile <00:03:30.480>before <00:03:30.880>accepting

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the <00:03:31.510>transfer <00:03:31.890>request.

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During <00:03:33.350>this <00:03:33.520>review, <00:03:34.110>the <00:03:34.300>new <00:03:34.490>Certification

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Body <00:03:35.460>should <00:03:35.690>focus <00:03:36.140>on; <00:03:36.950>confirming <00:03:37.600>the <00:03:37.720>certificate

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is <00:03:38.490>in <00:03:38.670>force <00:03:39.130>and <00:03:39.350>valid <00:03:39.720>for <00:03:39.960>the <00:03:40.060>scope <00:03:40.440>that <00:03:40.590>is <00:03:40.710>described

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identify <00:03:42.590>the <00:03:42.720>reason <00:03:43.110>of <00:03:43.250>the <00:03:43.320>transfer, <00:03:44.460>confirm <00:03:45.000>the

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certification <00:03:45.820>scope <00:03:46.170>corresponds <00:03:46.790>to <00:03:46.960>theirs, <00:03:47.730>ensure

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any <00:03:48.520>previous <00:03:48.910>complaint <00:03:49.360>submitted <00:03:49.910>has <00:03:50.190>been <00:03:50.360>resolved

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review <00:03:51.910>the <00:03:52.040>Certificate <00:03:52.560>Holder’s <00:03:53.000>audit <00:03:53.260>history

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confirm <00:03:54.800>the <00:03:54.910>current <00:03:55.220>stage <00:03:55.620>of <00:03:55.780>the <00:03:55.870>audit <00:03:56.130>cycle

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The <00:03:57.610>new <00:03:57.780>Certification <00:03:58.470>Body <00:03:58.770>can <00:03:59.010>request; <00:03:59.590>audit <00:03:59.860>reports,

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checklists, <00:04:01.400>risk <00:04:01.700>assessment <00:04:02.130>data, <00:04:02.570>geolocation <00:04:03.430>data,

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group <00:04:04.010>member <00:04:04.320>registry, <00:04:05.240>pending <00:04:05.590>Non-Conformities

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and <00:04:06.680>evidence <00:04:07.140>sent <00:04:07.390>by <00:04:07.530>the <00:04:07.630>Certificate <00:04:08.180>Holder <00:04:08.580>to <00:04:08.720>close

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open <00:04:09.580>Non-Conformities <00:04:10.400>along <00:04:10.750>with <00:04:10.950>other <00:04:11.180>similar

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documents- <00:04:12.030>from <00:04:12.260>the <00:04:12.370>previous <00:04:12.690>Certificatation <00:04:13.490>Body.

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In <00:04:14.850>the <00:04:14.980>event <00:04:15.360>a <00:04:15.420>Certification <00:04:16.140>Body <00:04:16.510>has <00:04:16.890>its <00:04:17.130>authorization

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or <00:04:17.990>scope <00:04:18.280>cancelled, <00:04:19.310>the <00:04:19.430>Certificate <00:04:19.940>Holder <00:04:20.350>can

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transfer <00:04:20.980>to <00:04:21.200>another <00:04:21.610>Certification <00:04:22.270>Body <00:04:22.540>authorized

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in <00:04:23.120>that <00:04:23.300>scope. <00:04:23.980>However, <00:04:24.970>if <00:04:25.160>there <00:04:25.340>are <00:04:25.410>no <00:04:25.670>others

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authorized <00:04:26.520>in <00:04:26.690>that <00:04:26.890>scope, <00:04:27.650>the <00:04:27.810>Rainforest <00:04:28.310>Alliance

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will <00:04:28.860>assign <00:04:29.310>a <00:04:29.370>Certification <00:04:30.170>Body <00:04:30.380>until <00:04:30.660>the <00:04:30.770>next

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certification <00:04:31.880>audit, <00:04:32.540>after <00:04:32.890>which <00:04:33.200>the <00:04:33.330>Certificate <00:04:33.830>Holder

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will <00:04:34.440>be <00:04:34.640>allowed <00:04:35.060>to <00:04:35.190>go <00:04:35.320>ahead <00:04:35.690>and <00:04:35.840>choose <00:04:36.260>another

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Certification <00:04:37.210>Body.

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Any <00:04:38.780>disagreement <00:04:39.480>between <00:04:39.790>Certification <00:04:40.500>Bodies

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involved <00:04:41.350>in <00:04:41.440>the <00:04:41.530>certificate <00:04:42.070>Transfer <00:04:42.670>will <00:04:42.830>be <00:04:43.000>analyzed

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and <00:04:43.680>resolved <00:04:44.130>by <00:04:44.350>the <00:04:44.460>Rainforest <00:04:45.050>Alliance.

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So <00:04:46.480>finally, <00:04:47.310>after <00:04:47.670>hearing <00:04:48.020>all <00:04:48.210>the <00:04:48.320>necessary <00:04:48.820>regulations

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and <00:04:49.620>requirements <00:04:50.230>that <00:04:50.380>need <00:04:50.520>to <00:04:50.630>be <00:04:50.750>followed,

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where <00:04:51.530>can <00:04:51.690>Certificate <00:04:52.720>Holder’s <00:04:52.730>make <00:04:53.030>the <00:04:53.120>transfer <00:04:53.510>request?

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The <00:04:55.370>request <00:04:55.770>can <00:04:55.890>be <00:04:56.010>made <00:04:56.280>on <00:04:56.400>the <00:04:56.540>Rainforest <00:04:57.080>Alliance

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Certification <00:04:58.080>Platform <00:04:58.710>under <00:04:59.130>‘requesting <00:04:59.740>a <00:04:59.810>transfer’.

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Congratulations, <00:05:06.030>now <00:05:06.230>you <00:05:06.330>have <00:05:06.490>learnt <00:05:06.770>how <00:05:06.970>to

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successfully <00:05:07.780>request <00:05:08.310>and <00:05:08.480>complete <00:05:08.930>a <00:05:09.000>certification

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transfer <00:05:10.520>from <00:05:10.730>one <00:05:10.890>Certification <00:05:11.540>Body <00:05:11.950>to <00:05:12.060>another!

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To <00:05:13.340>recap, <00:05:14.070>in <00:05:14.200>this <00:05:14.380>video <00:05:14.630>we <00:05:14.790>explained <00:05:15.310>when <00:05:15.540>a <00:05:15.600>transfer

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request <00:05:16.400>is <00:05:16.560>eligible <00:05:17.000>to <00:05:17.130>be <00:05:17.280>made <00:05:17.640>by <00:05:17.810>a <00:05:17.860>Certificate <00:05:18.330>Holder.

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We <00:05:19.770>then <00:05:19.970>analyzed <00:05:20.390>the <00:05:20.480>necessary <00:05:20.960>regulations <00:05:21.650>and

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processes <00:05:22.300>the <00:05:22.410>current <00:05:22.770>and <00:05:22.900>future <00:05:23.280>Certification <00:05:23.950>Bodies

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need <00:05:24.710>to <00:05:24.780>fulfill <00:05:25.260>in <00:05:25.440>order <00:05:25.650>to <00:05:25.810>successfully <00:05:26.400>execute <00:05:26.940>the

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transfer <00:05:27.510>request- <00:05:28.270>and <00:05:28.450>finally, <00:05:29.280>we <00:05:29.510>informed <00:05:30.000>where

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Certificate <00:05:30.710>Holders <00:05:31.050>should <00:05:31.270>go <00:05:31.480>to <00:05:31.590>request <00:05:32.020>for <00:05:32.130>a <00:05:32.200>certification <00:05:32.940>transfer!

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Remember <00:05:34.970>if <00:05:35.160>you <00:05:35.240>need <00:05:35.410>to <00:05:35.490>refresh <00:05:35.930>on <00:05:36.030>the <00:05:36.130>topic,

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you <00:05:36.800>can <00:05:36.970>turn <00:05:37.180>to; <00:05:37.380>Rainforest <00:05:37.940>Alliance <00:05:38.250>Certification

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and <00:05:39.080>Auditing <00:05:39.420>Rules <00:05:39.670>Guide, <00:05:40.240>where <00:05:40.450>you <00:05:40.580>will

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find <00:05:41.070>more <00:05:41.340>content <00:05:41.740>of <00:05:41.880>this <00:05:42.050>video <00:05:42.420>under <00:05:42.670>Chapter <00:05:42.710>1.8!

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Thank <00:05:44.750>you <00:05:44.830>for <00:05:44.970>watching <00:05:45.600>and <00:05:45.650>see <00:05:45.770>you <00:05:45.850>next <00:05:46.040>time!