WEBVTT

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Welcome <00:00:08.430>to <00:00:08.670>module <00:00:09.040>on <00:00:09.320>the <00:00:09.390>Certification <00:00:09.880>Decision

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Process’, <00:00:11.190>part <00:00:11.560>of <00:00:11.720>the <00:00:11.780>Certification <00:00:12.570>and <00:00:12.730>Auditing <00:00:13.120>Rules

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E-Course <00:00:13.820>by <00:00:13.970>the <00:00:14.090>Rainforest <00:00:14.740>Alliance.

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After <00:00:16.230>completing <00:00:16.670>this <00:00:16.830>module, <00:00:17.200>you <00:00:17.340>will <00:00:17.470>be <00:00:17.630>able <00:00:17.900>to

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understand <00:00:18.540>how <00:00:18.930>a <00:00:18.980>certification <00:00:19.720>decision <00:00:20.150>is <00:00:20.290>made,

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the <00:00:20.950>recommended <00:00:21.470>components <00:00:22.440>and <00:00:22.610>the <00:00:22.720>responsibilities

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of <00:00:23.770>the <00:00:23.870>involved <00:00:24.280>in <00:00:24.400>the <00:00:24.480>decision-making <00:00:25.290>process.

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This <00:00:26.940>module <00:00:27.300>is <00:00:27.470>applicable <00:00:28.020>to <00:00:28.050>both <00:00:28.310>farm

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and <00:00:28.780>supply <00:00:29.050>chain <00:00:29.280>audits.

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The <00:00:30.720>video <00:00:31.030>is <00:00:31.190>meant <00:00:31.400>for <00:00:31.550>Certification <00:00:32.230>Bodies, <00:00:32.850>their

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Auditors, <00:00:33.590>and <00:00:34.040>Certifiers. <00:00:34.530>However, <00:00:35.280>it <00:00:35.440>is <00:00:35.560>also <00:00:35.870>relevant

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for <00:00:36.490>Certificate <00:00:36.970>Holders <00:00:37.360>who <00:00:37.470>wish <00:00:37.670>to <00:00:37.760>understand

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more <00:00:38.450>about <00:00:38.680>the <00:00:38.770>topic!

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Let’s <00:00:42.990>put <00:00:43.110>things <00:00:43.360>in <00:00:43.480>context:

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after <00:00:45.270>completing <00:00:45.730>the <00:00:45.830>‘Quality <00:00:46.220>Review’ <00:00:46.730>and <00:00:46.940>if <00:00:47.080>necessary,

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the <00:00:47.770>‘Follow-Up <00:00:48.210>Audit’ <00:00:48.900>it <00:00:49.040>is <00:00:49.160>time <00:00:49.420>for <00:00:49.540>the

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Certification <00:00:50.290>Decision <00:00:50.690>Process <00:00:51.090>to <00:00:51.210>take <00:00:51.420>place.

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This <00:00:52.920>is <00:00:53.060>the <00:00:53.370>process <00:00:53.680>that <00:00:53.710>decides <00:00:54.200>whether <00:00:54.570>the <00:00:54.680>auditee

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will <00:00:55.320>be <00:00:55.450>granted <00:00:56.020>or <00:00:56.210>denied <00:00:56.800>Rainforest <00:00:57.410>Alliance <00:00:57.700>certification.

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Let’s <00:00:59.600>get <00:00:59.750>started <00:01:00.110>by <00:01:00.250>discussing <00:01:00.750>the <00:01:00.850>must-knows

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of <00:01:01.590>the <00:01:01.670>decision <00:01:02.090>process!

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Once <00:01:03.980>the <00:01:04.090>audit <00:01:04.370>is <00:01:04.470>finished, <00:01:05.290>the <00:01:05.390>Certification <00:01:06.060>Body

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must <00:01:06.660>make <00:01:06.920>their <00:01:07.060>decision, <00:01:07.950>and <00:01:08.150>complete <00:01:08.580>their <00:01:08.760>submission

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process <00:01:09.670>through <00:01:09.820>the <00:01:09.950>Rainforest <00:01:10.460>Alliance <00:01:10.710>Certification

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Platform <00:01:11.910>or <00:01:12.730>RACP.

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When <00:01:14.270>deciding <00:01:14.770>on <00:01:14.900>a <00:01:14.920>certification <00:01:15.560>decision,

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the <00:01:16.490>audit <00:01:16.740>team <00:01:16.960>follows <00:01:17.370>the <00:01:17.450>guidelines <00:01:17.920>set <00:01:18.180>by <00:01:18.580>the

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Certification <00:01:19.440>Rules <00:01:19.820>and <00:01:20.050>Annexes <00:01:20.480>of <00:01:20.610>Chapter <00:01:21.210>2.

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That <00:01:21.790>is, <00:01:22.410>has <00:01:22.670>gone <00:01:22.910>through <00:01:23.150>all <00:01:23.370>the <00:01:23.480>steps <00:01:23.760>and

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requirements <00:01:24.510>for <00:01:24.670>a <00:01:24.760>Rainforest <00:01:25.330>Alliance <00:01:25.730>audit.

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After <00:01:27.070>assessing <00:01:27.550>the <00:01:27.660>audit <00:01:27.870>findings <00:01:28.480>and <00:01:28.630>the <00:01:28.670>Certificate

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Holder’s <00:01:29.510>correction <00:01:29.910>plan, <00:01:30.320>the <00:01:30.430>Certification <00:01:31.110>Body <00:01:31.360>must <00:01:31.620>come

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to <00:01:32.030>a <00:01:32.090>positive <00:01:32.740>or <00:01:32.900>negative <00:01:33.300>conclusion.

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Several <00:01:35.020>options <00:01:35.360>are <00:01:35.460>possible <00:01:35.920>depending <00:01:36.470>on <00:01:36.570>the <00:01:36.690>type <00:01:36.950>of

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audit <00:01:37.380>and <00:01:37.520>the <00:01:37.600>audit <00:01:37.810>findings. <00:01:38.630>But <00:01:38.800>for <00:01:38.920>now,

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let's <00:01:39.770>focus <00:01:40.170>on <00:01:40.340>a <00:01:40.410>negative <00:01:40.920>or <00:01:41.090>a <00:01:41.150>positive <00:01:41.610>certification <00:01:42.350>decision.

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As <00:01:43.430>always, <00:01:43.990>you <00:01:44.180>can <00:01:44.360>read <00:01:44.570>more <00:01:44.820>on <00:01:44.910>the <00:01:45.060>topic <00:01:45.540>in

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the <00:01:45.800>Certification <00:01:46.560>rule’s <00:01:46.760>sections <00:01:47.290>on <00:01:47.450>Non-conformities

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and <00:01:48.510>Possible <00:01:48.900>consequences <00:01:49.670>as <00:01:49.860>well <00:01:50.190>as

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Certification <00:01:50.980>Decision <00:01:51.400>Process.

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Going <00:01:54.130>back <00:01:54.280>to <00:01:54.390>business!

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If <00:01:55.780>a <00:01:55.840>Certification <00:01:56.550>Body <00:01:56.790>decides <00:01:57.270>on <00:01:58.100>decertification

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or <00:01:58.710>non-certification <00:01:59.850>of <00:02:00.030>a <00:02:00.040>Certificate <00:02:00.590>Holder

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then <00:02:01.980>the <00:02:02.070>decision <00:02:02.530>needs <00:02:02.790>to <00:02:02.880>be <00:02:02.990>made <00:02:03.310>within

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4 <00:02:03.950>weeks <00:02:04.270>from <00:02:04.450>the <00:02:04.580>last <00:02:04.930>audit <00:02:05.230>date.

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Meaning, <00:02:06.950>the <00:02:07.150>final <00:02:07.490>report <00:02:07.900>shall <00:02:08.110>be <00:02:08.240>submitted <00:02:08.700>by

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the <00:02:08.960>auditor <00:02:09.740>within <00:02:10.140>3 <00:02:10.390>weeks <00:02:10.730>of <00:02:10.900>the <00:02:10.970>final <00:02:11.310>audit <00:02:11.560>date.

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Which <00:02:12.450>then <00:02:12.690>gives <00:02:13.030>an <00:02:13.240>active <00:02:13.690>and <00:02:13.720>approved <00:02:14.050>certifier

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1 <00:02:15.150>week <00:02:15.470>to <00:02:15.590>make <00:02:15.900>the <00:02:16.000>final <00:02:16.360>decision.

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However, <00:02:18.220>on <00:02:18.380>the <00:02:18.480>other <00:02:18.670>hand, <00:02:19.390>before <00:02:19.850>issuing <00:02:20.300>a <00:02:20.420>positive

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certification <00:02:21.590>decision <00:02:22.500>it’s <00:02:22.760>essential <00:02:23.480>the <00:02:23.590>Certification <00:02:24.280>Body

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ensures <00:02:25.080>audited <00:02:25.500>Certificate <00:02:26.030>Holders <00:02:26.450>comply <00:02:26.920>to <00:02:27.290>all

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the <00:02:27.680>applicable <00:02:28.230>requirements <00:02:29.290>set <00:02:29.660>in <00:02:29.800>the

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Sustainable <00:02:30.520>Agriculture <00:02:31.100>Standard <00:02:31.860>as <00:02:32.080>well <00:02:32.470>as

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the <00:02:32.680>Certification <00:02:33.480>and <00:02:33.710>Auditing <00:02:34.040>Rules.

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Now, <00:02:35.870>let <00:02:35.960>us <00:02:36.090>look <00:02:36.270>closer <00:02:36.800>at <00:02:36.900>the <00:02:37.050>role <00:02:37.360>of <00:02:37.490>the <00:02:37.860>certifier <00:02:38.110>in <00:02:38.240>this <00:02:38.400>process!

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You <00:02:39.950>might <00:02:40.170>already <00:02:40.480>know <00:02:40.730>but <00:02:40.910>the <00:02:41.350>Certifier <00:02:41.670>is <00:02:41.860>a

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CB <00:02:42.320>personnel <00:02:42.730>member <00:02:43.460>that <00:02:43.660>takes <00:02:43.900>the <00:02:44.220>certification

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decision <00:02:45.280>and <00:02:45.440>reviews <00:02:45.930>audit <00:02:46.170>reports <00:02:46.610>to <00:02:46.740>ensure

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proper <00:02:47.590>interpretation <00:02:48.390>and <00:02:48.530>reporting <00:02:49.120>in <00:02:49.260>the

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Rainforest <00:02:49.980>Alliance <00:02:50.290>certification <00:02:51.050>program.

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As <00:02:52.420>such, <00:02:53.270>the <00:02:53.620>certifier <00:02:53.970>has <00:02:54.180>the <00:02:54.320>authority <00:02:54.780>to:

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Make <00:02:55.540>the <00:02:55.640>final <00:02:55.940>certification <00:02:56.590>decision

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Modify <00:02:57.770>the <00:02:57.900>recommendation <00:02:58.610>of <00:02:58.730>the <00:02:58.890>audit <00:02:59.140>team,

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if <00:02:59.710>inconsistencies <00:03:00.810>are <00:03:00.820>found

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Request <00:03:01.890>the <00:03:02.010>lead <00:03:02.250>auditor <00:03:02.670>to <00:03:02.800>clarify <00:03:03.400>or

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expand <00:03:04.070>any <00:03:04.300>section <00:03:04.840>of <00:03:05.030>the <00:03:05.110>audit <00:03:05.350>report

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Dismiss <00:03:07.240>or <00:03:07.450>issue <00:03:07.770>a <00:03:07.850>nonconformity <00:03:08.740>with

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documented <00:03:09.720>justification

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The <00:03:11.440>certifier <00:03:11.690>needs <00:03:11.980>to <00:03:12.110>explain <00:03:12.540>their <00:03:12.670>decisions

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based <00:03:13.500>on <00:03:13.580>the <00:03:13.690>technical <00:03:14.080>framework <00:03:14.530>of <00:03:14.640>the <00:03:14.720>Standard,

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the <00:03:15.720>Certification <00:03:16.410>Rules <00:03:16.960>and <00:03:17.190>requirements

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in <00:03:17.940>the <00:03:18.160>Rainforest <00:03:18.530>Alliance <00:03:18.890>Assurance <00:03:19.260>System.

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If <00:03:20.650>the <00:03:20.750>decision <00:03:21.190>results <00:03:21.600>in <00:03:21.720>modification <00:03:22.460>of <00:03:22.600>the

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audit <00:03:22.910>team’s <00:03:23.190>findings <00:03:23.670>and <00:03:23.840>decisions; <00:03:24.910>then <00:03:25.460>the

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Certification <00:03:25.960>Body <00:03:26.230>shall <00:03:26.450>take <00:03:26.700>note <00:03:26.990>of <00:03:27.160>these <00:03:27.310>changes,

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in <00:03:28.100>order <00:03:28.370>to <00:03:28.490>review <00:03:28.820>them <00:03:29.010>within <00:03:29.410>their <00:03:29.610>own

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quality <00:03:30.250>management <00:03:30.770>systems.

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Please <00:03:32.750>note, <00:03:33.670>if <00:03:33.930>assurance <00:03:34.330>reviews <00:03:35.090>show <00:03:35.360>the

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Certification <00:03:36.140>Body’s <00:03:36.430>decision <00:03:36.820>was <00:03:37.000>made <00:03:37.210>on <00:03:37.390>inaccurate,

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incomplete <00:03:38.650>data <00:03:39.120>or <00:03:39.270>without <00:03:39.590>strong <00:03:39.880>evidence, <00:03:40.460>then:

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The <00:03:41.540>Rainforest <00:03:42.120>Alliance <00:03:42.500>has <00:03:42.660>the <00:03:42.780>right <00:03:43.030>to

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not <00:03:43.450>activate <00:03:43.920>the <00:03:43.980>license <00:03:44.620>in <00:03:44.810>the <00:03:44.900>Certification <00:03:45.610>Platform.

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Certification <00:03:47.450>Bodies <00:03:47.840>should <00:03:48.080>also <00:03:48.330>develop <00:03:48.800>and

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implement <00:03:49.370>documented <00:03:49.980>mechanisms <00:03:50.590>to <00:03:50.700>communicate

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certification <00:03:51.920>decisions <00:03:52.470>to <00:03:52.640>Certificate <00:03:53.160>Holders.

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Please <00:03:54.560>note, <00:03:54.950>they <00:03:55.110>should <00:03:55.320>keep <00:03:55.570>records <00:03:55.920>of <00:03:56.110>all

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communication <00:03:57.070>and <00:03:57.150>acknowledgements

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made <00:03:58.240>with <00:03:58.440>the <00:03:58.770>auditee.

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This <00:03:59.870>might <00:04:00.080>serve <00:04:00.380>as <00:04:00.560>evidence <00:04:01.010>in <00:04:01.170>case <00:04:01.430>of

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grievances <00:04:02.200>or <00:04:02.310>questions <00:04:02.810>from <00:04:03.030>any <00:04:03.360>of <00:04:03.510>the <00:04:03.580>parties.

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This <00:04:04.620>includes <00:04:05.160>emails, <00:04:06.110>email <00:04:06.430>receipts <00:04:07.140>and <00:04:07.510>registered <00:04:07.970>posts,

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which <00:04:08.890>should <00:04:09.150>then <00:04:09.340>be <00:04:09.460>made <00:04:09.730>available <00:04:10.250>to

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the <00:04:10.500>Rainforest <00:04:11.070>Alliance <00:04:11.530>when <00:04:11.820>required.

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After <00:04:13.350>all <00:04:13.590>the <00:04:13.700>steps <00:04:13.970>discussed <00:04:14.340>above <00:04:14.450>are <00:04:14.570>completed,

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it <00:04:15.740>is <00:04:15.910>the <00:04:15.950>Certification <00:04:16.720>Body <00:04:17.070>who <00:04:17.230>shall <00:04:17.460>inform <00:04:17.800>the

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Certificate <00:04:18.640>Holder <00:04:19.290>of <00:04:19.500>the <00:04:19.570>final <00:04:19.920>Certification <00:04:20.610>Decision.

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and <00:04:21.820>finally, <00:04:22.720>don’t <00:04:22.960>forget!

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The <00:04:23.840>CB <00:04:24.280>should <00:04:24.460>upload <00:04:24.900>all <00:04:25.170>audit <00:04:25.380>reports <00:04:25.870>and

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required <00:04:26.430>data <00:04:26.810>into <00:04:26.970>the <00:04:27.060>Rainforest <00:04:27.610>Alliance <00:04:28.060>Certification

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Platform, <00:04:29.210>regardless <00:04:29.850>of <00:04:30.085>the <00:04:30.320>certification <00:04:30.790>decision.

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Congratulations!

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Now <00:04:34.660>you <00:04:34.800>are <00:04:34.890>aware <00:04:35.290>of <00:04:35.510>all <00:04:35.670>the <00:04:35.780>necessary <00:04:36.270>components

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needed <00:04:37.120>to <00:04:37.220>be <00:04:37.370>upheld <00:04:37.800>during <00:04:38.090>the <00:04:38.190>final <00:04:38.530>Certification <00:04:39.250>Decision <00:04:39.590>Process.

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To <00:04:40.700>summarize, <00:04:41.520>in <00:04:41.650>this <00:04:41.830>video <00:04:42.180>we <00:04:42.320>discussed <00:04:42.790>and

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outlined <00:04:43.360>the <00:04:43.450>responsibilities, <00:04:44.320>timeframes, <00:04:45.030>and <00:04:45.220>processes

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that <00:04:45.960>need <00:04:46.170>to <00:04:46.310>be <00:04:46.460>followed <00:04:46.880>by <00:04:47.040>the <00:04:47.140>assigned <00:04:47.500>personnel

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involved <00:04:48.740>in <00:04:48.900>the <00:04:48.980>final <00:04:49.340>Certification <00:04:50.050>Decision <00:04:50.430>Process.

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For <00:04:51.910>more <00:04:52.090>information <00:04:52.780>or <00:04:53.010>to <00:04:53.185>revise <00:04:53.360>the <00:04:53.400>topic,

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refer <00:04:54.410>to <00:04:54.530>chapter <00:04:54.880>‘2.16 <00:04:56.030>Certificate <00:04:56.660>Decision <00:04:57.220>Process’

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of <00:04:58.060>the <00:04:58.170>Certification <00:04:58.900>and <00:04:59.040>Auditing <00:04:59.380>Rules <00:04:59.610>document.

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And <00:05:00.750>in <00:05:00.920>case <00:05:01.170>of <00:05:01.350>any <00:05:01.550>further <00:05:01.790>questions <00:05:02.180>on <00:05:02.270>this <00:05:02.440>topic,

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please <00:05:03.510>contact <00:05:03.890>us <00:05:04.130>at <00:05:04.320>cbcert@ra.org

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Thank <00:05:06.920>you <00:05:06.990>for <00:05:07.120>watching <00:05:07.770>and <00:05:07.810>see <00:05:07.930>you <00:05:08.010>next <00:05:08.200>time!