WEBVTT

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<i></i>

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Welcome <00:00:04.600>to <00:00:04.710>the <00:00:04.830>Rainforest <00:00:05.370>Alliance <00:00:05.730>module <00:00:06.160>on

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‘Follow-Up <00:00:06.840>Audit’- <00:00:07.340>part <00:00:07.680>of <00:00:07.820>the <00:00:07.880>Certification

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and <00:00:08.850>Auditing <00:00:09.240>Rules <00:00:09.520>e-course.

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After <00:00:11.010>this <00:00:11.180>video <00:00:11.440>you <00:00:11.580>will <00:00:11.710>understand <00:00:12.280>when <00:00:12.710>a

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follow-up <00:00:13.320>audit <00:00:13.580>is <00:00:13.710>necessary <00:00:14.310>and <00:00:14.470>how <00:00:14.640>to <00:00:14.760>conduct <00:00:15.090>one,if <00:00:15.510>needed.

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This <00:00:16.880>module <00:00:17.270>is <00:00:17.450>applicable <00:00:17.940>for <00:00:18.110>both

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Farm <00:00:18.710>and <00:00:18.870>Supply <00:00:19.180>Chain <00:00:19.430>audit <00:00:19.630>scopes.

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The <00:00:20.820>video <00:00:21.250>is <00:00:21.370>directed <00:00:21.880>at <00:00:21.970>Certification <00:00:22.650>Bodies

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but <00:00:23.290>is <00:00:23.510>highly <00:00:23.870>relevant <00:00:24.300>for <00:00:24.440>Certificate <00:00:24.950>Holders <00:00:25.390>who <00:00:25.420>wish <00:00:25.700>to

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understand <00:00:26.220>more <00:00:26.850>about <00:00:27.150>the <00:00:27.230>follow-up <00:00:27.610>audit <00:00:27.850>process,

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in <00:00:28.580>case <00:00:28.950>they <00:00:29.100>are <00:00:29.170>ever <00:00:29.410>subject <00:00:29.780>to <00:00:29.900>one.

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After <00:00:32.520>the <00:00:32.600>‘quality <00:00:32.960>review’ <00:00:33.370>and <00:00:33.500>before <00:00:33.910>the <00:00:34.010>‘certification <00:00:34.670>decision’

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is <00:00:35.150>taken, <00:00:35.890>there <00:00:36.110>are <00:00:36.200>numerous <00:00:36.630>situations <00:00:37.220>that <00:00:37.380>might

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justify <00:00:38.270>the <00:00:38.460>need <00:00:38.740>for <00:00:38.890>a <00:00:38.950>follow-up <00:00:39.360>audit.

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In <00:00:40.350>this <00:00:40.520>module, <00:00:40.780>we <00:00:40.970>will <00:00:41.140>guide <00:00:41.490>you <00:00:42.010>on <00:00:42.210>how <00:00:42.450>to <00:00:42.590>identify

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circumstances <00:00:43.920>where <00:00:44.190>a <00:00:44.290>follow-up <00:00:44.750>audit <00:00:44.950>is <00:00:45.050>necessary,

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as <00:00:46.100>well <00:00:46.440>as <00:00:46.610>advice <00:00:47.050>on <00:00:47.190>how <00:00:47.360>to <00:00:47.480>conduct <00:00:47.840>it.

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Let’s <00:00:49.420>dive <00:00:49.690>into <00:00:49.940>it!

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First <00:00:51.510>and <00:00:51.630>foremost, <00:00:52.130>in <00:00:52.290>the <00:00:52.390>steps <00:00:52.760>to <00:00:52.920>identifying <00:00:53.780>whether

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a <00:00:54.280>follow-up <00:00:54.800>meeting <00:00:55.210>is <00:00:55.440>relevant <00:00:55.840>or <00:00:55.950>not, <00:00:56.730>the <00:00:56.810>Certification

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Body <00:00:57.770>shall <00:00:58.020>objectively <00:00:58.790>evaluate <00:00:59.360>the <00:00:59.510>audit <00:00:59.780>findings.

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During <00:01:01.310>this <00:01:01.460>evaluation, <00:01:02.210>the <00:01:02.340>Certification <00:01:03.010>Body <00:01:03.250>should

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assess <00:01:03.990>the <00:01:04.120>nature <00:01:04.490>of <00:01:04.640>the <00:01:04.710>corrective <00:01:05.130>actions <00:01:05.550>required

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to <00:01:06.300>close <00:01:06.620>the <00:01:06.660>Non-Conformities <00:01:07.460>found <00:01:07.750>during <00:01:08.000>the <00:01:08.100>audit

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as <00:01:09.040>well <00:01:09.390>as <00:01:09.540>the <00:01:09.650>risks <00:01:10.050>identified <00:01:10.640>from <00:01:10.880>each <00:01:11.170>audit.

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If <00:01:13.010>these <00:01:13.190>aspects <00:01:13.660>are <00:01:13.870>serious <00:01:14.380>and <00:01:14.570>could <00:01:14.780>result <00:01:15.170>in

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decertification <00:01:16.310>if <00:01:16.470>not <00:01:16.650>amended,

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then <00:01:17.790>it <00:01:17.940>justifies <00:01:18.630>an <00:01:18.810>onsite <00:01:19.240>follow-up <00:01:19.680>audit.

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Still <00:01:20.920>a <00:01:20.970>bit <00:01:21.090>unclear?

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No <00:01:21.970>problem!

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Let’s <00:01:23.110>smoothen <00:01:23.600>it <00:01:23.700>out <00:01:23.840>a <00:01:23.910>bit <00:01:24.400>with <00:01:24.550>a <00:01:24.600>few <00:01:24.750>examples.

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The <00:01:27.080>Certification <00:01:27.720>Body <00:01:27.990>shall <00:01:28.170>consider <00:01:28.720>an <00:01:28.880>onsite

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follow <00:01:29.580>up <00:01:29.960>audit <00:01:30.270>when:

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The <00:01:31.710>confirmation <00:01:32.430>of <00:01:32.590>corrective <00:01:33.030>actions <00:01:33.480>requires

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visual <00:01:34.680>observation

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Workers <00:01:36.740>or <00:01:36.890>management <00:01:37.430>interviews <00:01:37.950>are <00:01:38.100>necessary

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to <00:01:38.760>confirm <00:01:39.200>the <00:01:39.300>implementation <00:01:40.140>of <00:01:40.330>newly

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established <00:01:41.190>practices <00:01:41.830>or <00:01:41.980>policies

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Or <00:01:43.480>when <00:01:43.910>confirmation <00:01:44.610>is <00:01:44.800>needed <00:01:45.660>on <00:01:45.830>the

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effectiveness <00:01:46.600>of; <00:01:47.050>training <00:01:47.400>activities, <00:01:48.440>witness <00:01:48.890>audits

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of <00:01:49.530>internal <00:01:49.900>inspectors <00:01:50.580>to <00:01:50.600>prove <00:01:50.900>competency

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or <00:01:52.120>improved <00:01:52.680>internal <00:01:53.150>inspection

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Please <00:01:54.780>mind <00:01:55.240>that <00:01:55.450>the <00:01:55.550>list <00:01:55.800>of <00:01:55.910>examples <00:01:56.500>is <00:01:56.720>non-exhaustive

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therefore <00:01:58.420>as <00:01:58.570>a <00:01:58.660>rule <00:01:58.820>of <00:01:58.930>thumb <00:01:59.560>think <00:02:00.010>that <00:02:00.160>a <00:02:00.220>follow-up

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audit <00:02:01.030>is <00:02:01.220>usually <00:02:01.640>needed <00:02:02.000>when <00:02:02.300>further <00:02:02.740>evidence <00:02:03.210>or <00:02:03.410>validation

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is <00:02:04.210>required <00:02:04.730>to <00:02:04.840>be <00:02:05.010>confident <00:02:05.760>to <00:02:05.900>take <00:02:06.380>a <00:02:06.460>certification <00:02:07.160>decision.

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It’s <00:02:08.900>important <00:02:09.310>to <00:02:09.400>remember <00:02:09.860>that <00:02:10.010>in <00:02:10.140>some <00:02:10.390>cases,

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the <00:02:10.990>evidence <00:02:11.500>of <00:02:11.640>effective <00:02:12.110>corrective <00:02:12.560>action <00:02:12.950>implementation

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can <00:02:14.320>be <00:02:14.450>verified <00:02:15.020>through <00:02:15.350>a <00:02:15.420>documentation <00:02:16.260>or <00:02:16.420>desk <00:02:16.760>evaluation.

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Keep <00:02:18.200>in <00:02:18.320>mind, <00:02:19.020>a <00:02:19.120>desk <00:02:19.390>evaluation <00:02:20.000>doesn’t <00:02:20.430>require <00:02:20.950>a

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formal <00:02:21.450>audit <00:02:21.710>plan <00:02:22.040>to <00:02:22.140>be <00:02:22.270>shared <00:02:22.710>with <00:02:22.910>the <00:02:22.960>Certificate <00:02:23.440>Holder.

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When <00:02:25.060>performing <00:02:25.610>a <00:02:25.710>follow-up, <00:02:26.670>the <00:02:26.780>Certification <00:02:27.450>Body

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needs <00:02:28.000>to <00:02:28.100>inform <00:02:28.590>the <00:02:28.650>Certificate <00:02:29.170>Holder <00:02:29.570>of <00:02:29.780>any <00:02:30.130>additional <00:02:30.600>costs,

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within <00:02:31.750>3-weeks <00:02:32.510>from <00:02:32.750>the <00:02:32.860>last <00:02:33.170>date <00:02:33.440>of <00:02:33.580>the <00:02:33.700>original <00:02:34.080>audit.

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Another <00:02:35.720>thing <00:02:35.910>to <00:02:36.010>remember <00:02:36.540>is <00:02:36.710>that <00:02:36.840>the <00:02:36.980>auditors <00:02:37.470>need

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to <00:02:37.810>update <00:02:38.210>the <00:02:38.350>original <00:02:38.750>checklist, <00:02:39.660>as <00:02:39.860>well <00:02:40.140>as <00:02:40.320>indicate <00:02:40.840>the

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additional <00:02:41.510>information <00:02:42.300>and <00:02:42.480>state <00:02:42.890>the <00:02:43.020>date <00:02:43.520>of <00:02:43.720>when <00:02:43.970>the

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follow-up <00:02:44.640>audit <00:02:44.900>was <00:02:45.060>performed.

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However, <00:02:47.390>for <00:02:47.650>new <00:02:47.920>audit <00:02:48.160>samples, <00:02:48.940>the <00:02:49.130>lead <00:02:49.360>auditor <00:02:49.730>shall

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ensure <00:02:50.660>accurate <00:02:51.170>and <00:02:51.340>complete <00:02:51.810>evidence <00:02:52.220>and <00:02:52.380>findings

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for <00:02:53.200>all <00:02:53.410>the <00:02:53.500>requirements <00:02:54.080>that <00:02:54.200>were <00:02:54.340>verified.

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It’s <00:02:56.150>essential <00:02:56.590>to <00:02:56.700>note <00:02:57.410>that <00:02:57.600>whilst <00:02:57.920>performing <00:02:58.410>a <00:02:58.490>follow-up <00:02:58.960>audit,

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the <00:02:59.490>Certification <00:03:00.210>Body <00:03:00.440>must:

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follow <00:03:01.800>the <00:03:01.960>requirements <00:03:02.550>in <00:03:02.650>this <00:03:02.780>document

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take <00:03:04.190>into <00:03:04.400>consideration <00:03:05.080>the <00:03:05.180>scope <00:03:05.730>of <00:03:05.890>such <00:03:06.160>an <00:03:06.290>audit.

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A <00:03:07.850>final <00:03:08.210>top <00:03:08.470>tip <00:03:08.670>from <00:03:08.910>us <00:03:09.080>here <00:03:09.260>at <00:03:09.360>the <00:03:09.450>Rainforest <00:03:09.910>Alliance

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is <00:03:10.750>to <00:03:10.870>refresh <00:03:11.290>yourselves <00:03:11.730>on <00:03:11.840>the <00:03:12.010>topic <00:03:12.330>of <00:03:12.460>‘Verification <00:03:13.340>Method-CB

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audit’-

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using <00:03:15.140>either <00:03:15.460>the <00:03:15.560>standard, <00:03:16.300>or <00:03:16.810>our <00:03:16.940>video <00:03:17.190>on <00:03:17.270>the <00:03:17.360>section.

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This <00:03:18.140>will <00:03:18.280>give <00:03:18.450>you <00:03:18.580>more <00:03:18.820>information <00:03:19.530>on <00:03:19.760>all <00:03:19.950>the <00:03:20.050>necessary

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requirements <00:03:21.210>and <00:03:21.430>deepen <00:03:21.810>your <00:03:21.910>knowledge <00:03:22.350>on

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the <00:03:22.570>processes <00:03:23.150>that <00:03:23.440>to <00:03:23.550>be <00:03:23.680>followed.

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That’s <00:03:25.380>it <00:03:25.520>for <00:03:25.670>this <00:03:25.770>step, <00:03:26.230>congratulations!

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Now <00:03:27.620>you <00:03:27.770>know <00:03:27.930>how <00:03:28.090>to <00:03:28.230>identify <00:03:28.830>and <00:03:28.980>conduct <00:03:29.370>the

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essential <00:03:29.960>aspects <00:03:30.500>of <00:03:30.660>a <00:03:30.720>follow-up <00:03:31.140>meeting.

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To <00:03:32.190>quickly <00:03:32.530>recap, <00:03:32.930>in <00:03:33.060>this <00:03:33.210>video <00:03:33.470>we <00:03:33.650>outlined;

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when <00:03:34.770>a <00:03:34.880>follow-up <00:03:35.420>audit <00:03:35.740>should <00:03:36.120>be <00:03:36.220>utilized,

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as <00:03:37.100>well <00:03:37.330>as <00:03:37.470>the <00:03:37.560>necessary <00:03:38.080>components <00:03:38.620>that <00:03:38.780>should <00:03:38.960>be

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included <00:03:39.570>in <00:03:39.670>the <00:03:39.760>procedure <00:03:40.320>of <00:03:40.440>the <00:03:40.560>follow-up <00:03:40.940>audit.

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For <00:03:42.240>further <00:03:42.520>information <00:03:43.190>or <00:03:43.370>to <00:03:43.460>revise <00:03:43.700>the <00:03:43.810>topic,

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refer <00:03:44.900>to <00:03:45.020>the <00:03:45.130>chapter <00:03:45.470>called <00:03:46.000>‘Follow-Up <00:03:46.440>Meeting’

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of <00:03:47.290>the <00:03:47.360>Certification <00:03:48.130>and <00:03:48.300>Auditing <00:03:48.700>Rules <00:03:48.920>document.

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In <00:03:49.760>case <00:03:49.970>of <00:03:50.120>any <00:03:50.390>further <00:03:50.690>questions <00:03:51.160>on <00:03:51.240>this <00:03:51.390>chapter,

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please <00:03:52.160>contact <00:03:52.550>us <00:03:52.820>at <00:03:53.100>cbcert@ra.org

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Thank <00:03:55.440>you <00:03:55.520>for <00:03:55.670>watching <00:03:56.300>and <00:03:56.330>see <00:03:56.440>you <00:03:56.530>next <00:03:56.750>time!