WEBVTT

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<i></i>

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Welcome <00:00:05.070>to <00:00:05.130>the <00:00:05.300>e-course <00:00:05.770>on <00:00:05.950>Annex <00:00:07.030>AR4 <00:00:07.050>about <00:00:07.360>Auditing

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Social <00:00:08.130>Topics. <00:00:09.010>This <00:00:09.240>is <00:00:09.390>the <00:00:09.500>second <00:00:09.950>of <00:00:10.150>3 <00:00:10.380>modules <00:00:10.800>on <00:00:10.970>Annex <00:00:11.330>AR4.

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This <00:00:12.400>module <00:00:12.850>is <00:00:12.930>applicable <00:00:13.420>for <00:00:13.580>both <00:00:13.830>Farm <00:00:14.200>and <00:00:14.370>Supply <00:00:14.680>chain

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scopes. <00:00:15.840>The <00:00:16.020>video <00:00:16.350>is <00:00:16.540>meant <00:00:16.760>for <00:00:16.940>Certification <00:00:17.660>Bodies <00:00:17.910>staff

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but <00:00:18.850>may <00:00:18.990>also <00:00:19.220>be <00:00:19.360>interesting <00:00:19.810>for <00:00:19.940>Certificate <00:00:20.460>Holders <00:00:20.860>who <00:00:20.970>wish

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to <00:00:21.270>understand <00:00:21.690>more <00:00:21.880>about <00:00:22.150>how <00:00:22.480>audits <00:00:22.750>are <00:00:22.830>conducted.

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After <00:00:23.750>this <00:00:23.910>module <00:00:24.260>you <00:00:24.410>will <00:00:24.520>be <00:00:24.670>able <00:00:24.880>to:

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Know <00:00:25.690>what <00:00:25.870>is <00:00:25.960>included <00:00:26.450>in <00:00:26.630>Annex <00:00:26.810>AR4 <00:00:27.580>and <00:00:27.720>more

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specifically <00:00:28.530>on <00:00:28.690>the <00:00:28.810>Assess-and-Address <00:00:29.610>system.

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Recall <00:00:30.950>the <00:00:31.050>consequences <00:00:31.810>of <00:00:31.970>a <00:00:32.020>labor <00:00:32.480>or <00:00:32.640>human

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rights <00:00:33.240>violation <00:00:33.810>case <00:00:34.230>found <00:00:34.660>during <00:00:34.930>the <00:00:35.050>audit,

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Understand <00:00:36.220>what <00:00:36.370>the <00:00:36.460>Severity <00:00:36.880>Test <00:00:37.180>is <00:00:37.550>and

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when <00:00:37.870>to <00:00:38.000>use <00:00:38.280>it,

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Know <00:00:39.260>what <00:00:39.530>to <00:00:39.630>have <00:00:39.850>in <00:00:40.020>place <00:00:40.390>to <00:00:40.740>remediate <00:00:41.020>labor

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or <00:00:41.640>human <00:00:42.000>rights <00:00:42.260>violations <00:00:42.960>found <00:00:43.430>during <00:00:43.780>the <00:00:43.890>audit

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As <00:00:44.760>Rainforest <00:00:45.270>Alliance <00:00:45.610>is <00:00:45.730>moving <00:00:46.030>away <00:00:46.390>from <00:00:46.610>a <00:00:46.680>zero-tolerance

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approach <00:00:47.930>to <00:00:48.070>a <00:00:48.150>systemic <00:00:48.650>approach, <00:00:49.140>the <00:00:49.270>focus <00:00:49.680>of <00:00:49.830>the <00:00:49.910>audits <00:00:50.260>is

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also <00:00:50.700>shifting.

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During <00:00:51.910>the <00:00:52.030>audit, <00:00:52.470>the <00:00:52.620>audit <00:00:52.850>team <00:00:53.150>must <00:00:53.460>verify <00:00:53.970>if <00:00:54.230>the

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Certificate <00:00:54.840>Holder <00:00:55.240>has <00:00:55.570>all <00:00:55.810>the <00:00:55.950>required <00:00:56.350>elements <00:00:56.770>of

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the <00:00:57.020>Assess-and-Address <00:00:57.930>system, <00:00:58.520>as <00:00:58.720>described <00:00:59.280>in <00:00:59.400>the

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Standard, <00:01:00.310>and <00:01:00.610>if <00:01:00.790>that <00:01:00.890>system <00:01:01.480>is <00:01:01.660>working.

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This <00:01:02.770>means <00:01:03.320>that <00:01:03.540>auditors <00:01:04.060>must <00:01:04.300>change <00:01:04.720>their <00:01:04.880>mindset

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from <00:01:05.520>searching <00:01:06.050>for <00:01:06.270>non-conformities <00:01:07.240>to <00:01:07.400>looking <00:01:07.840>for

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what <00:01:08.170>is <00:01:08.270>in <00:01:08.430>place <00:01:08.770>to <00:01:08.910>facilitate <00:01:09.640>remediation.

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In <00:01:11.110>other <00:01:11.280>words, <00:01:11.890>auditors <00:01:12.330>should <00:01:12.530>not <00:01:12.700>focus <00:01:13.110>too <00:01:13.270>much

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on <00:01:13.670>finding <00:01:14.080>illegal <00:01:14.580>or <00:01:14.720>non-accepted <00:01:15.390>practices,

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but <00:01:16.330>rather, <00:01:16.830>check <00:01:17.130>how <00:01:17.310>prepared <00:01:17.760>is <00:01:17.940>the <00:01:18.030>auditee

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to <00:01:18.870>deal <00:01:19.220>with <00:01:19.430>social <00:01:19.800>topics <00:01:20.160>cases.

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Before <00:01:21.560>anything <00:01:21.930>else <00:01:22.250>let’s <00:01:22.450>have <00:01:22.620>a <00:01:22.700>refresher!

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You’ll <00:01:23.730>need <00:01:23.950>this <00:01:24.060>information <00:01:24.690>soon. <00:01:25.700>Do <00:01:25.790>you <00:01:25.890>remember <00:01:26.280>the

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Assess-and-address <00:01:27.480>approach <00:01:28.020>from <00:01:28.190>the

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sustainable <00:01:28.890>agriculture <00:01:29.470>standard? <00:01:30.520>Good! <00:01:31.200>In <00:01:31.320>any <00:01:31.490>case,

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there <00:01:31.990>is <00:01:32.110>no <00:01:32.250>harm <00:01:32.570>in <00:01:32.720>repeating <00:01:33.050>information, <00:01:34.200>so <00:01:35.110>here <00:01:35.300>we <00:01:35.420>go!

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The <00:01:36.120>assess <00:01:36.370>and <00:01:36.470>address <00:01:36.790>approach <00:01:37.250>is <00:01:37.460>a <00:01:37.540>management <00:01:38.080>system

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through <00:01:39.160>which <00:01:39.360>Certificate <00:01:39.860>Holders <00:01:40.290>identify, <00:01:41.260>mitigate,

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and <00:01:42.140>monitor <00:01:42.640>risks <00:01:43.090>of <00:01:43.250>child <00:01:43.560>labor, <00:01:44.300>forced <00:01:44.700>labor,

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discrimination <00:01:45.950>and <00:01:46.140>workplace <00:01:46.600>violence <00:01:47.080>&amp; <00:01:47.290>harassment,

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then <00:01:48.960>remedy <00:01:49.440>instances <00:01:50.040>that <00:01:50.170>occur. <00:01:51.010>The <00:01:51.180>approach <00:01:51.600>enables

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Certificate <00:01:52.490>Holders <00:01:52.870>to <00:01:53.010>build <00:01:53.260>sustainable <00:01:53.800>capacity <00:01:54.370>over <00:01:54.650>time

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to <00:01:55.160>identify <00:01:55.850>and <00:01:56.010>address <00:01:56.430>these <00:01:56.680>issues.

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Just <00:01:57.540>so <00:01:57.630>that <00:01:57.760>we’re <00:01:57.920>clear, <00:01:58.570>as <00:01:58.770>you <00:01:58.890>heard, <00:01:59.340>this <00:01:59.540>system <00:01:59.970>is

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applicable <00:02:00.620>only <00:02:00.895>for <00:02:01.170>a <00:02:01.180>few <00:02:01.380>cases. <00:02:02.190>So, <00:02:02.470>every <00:02:02.750>time <00:02:02.920>you <00:02:03.060>hear

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the <00:02:03.440>‘Assess-and <00:02:03.890>Address <00:02:04.160>topics’ <00:02:04.790>what <00:02:05.010>we’re <00:02:05.160>talking <00:02:05.550>about

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are <00:02:05.910>cases <00:02:06.460>or <00:02:06.640>risks <00:02:07.130>around:

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child <00:02:08.200>labor, <00:02:08.770>forced <00:02:09.220>labor, <00:02:09.840>discrimination,

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workplace <00:02:11.610>violence <00:02:12.290>(or) <00:02:12.750>harassment

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Alright! <00:02:14.880>Now <00:02:15.020>that <00:02:15.160>we <00:02:15.360>talked <00:02:15.630>about <00:02:15.870>this <00:02:16.020>new <00:02:16.130>approach

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let’s <00:02:17.250>go <00:02:17.470>to <00:02:17.580>its <00:02:17.780>monitoring <00:02:18.240>system. <00:02:18.860>When <00:02:19.120>verifying <00:02:19.780>the

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Certificate <00:02:20.800>Holder's <00:02:20.820>Assess-and-Address <00:02:21.680>monitoring <00:02:22.090>system,

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the <00:02:22.800>Certification <00:02:23.470>Body <00:02:23.720>might <00:02:24.040>come <00:02:24.210>across

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a <00:02:24.700>potential <00:02:25.250>case <00:02:25.680>of; <00:02:26.030>child <00:02:26.360>labor, <00:02:26.910>forced <00:02:27.380>labor, <00:02:27.920>discrimination

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or <00:02:29.010>workplace <00:02:29.470>violence <00:02:29.920>and <00:02:30.070>harassment.

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To <00:02:31.140>ensure <00:02:31.530>that <00:02:31.710>the <00:02:31.790>audit <00:02:32.200>team <00:02:32.560>knows <00:02:33.000>what <00:02:33.190>to <00:02:33.290>do <00:02:33.740>and <00:02:33.930>that <00:02:34.040>the

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safety <00:02:34.630>and <00:02:34.760>well-being <00:02:35.210>of <00:02:35.320>the <00:02:35.430>people <00:02:35.690>involved <00:02:36.060>is <00:02:36.210>not

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compromised, <00:02:37.240>Certification <00:02:38.040>Bodies <00:02:38.460>must, <00:02:38.760>have <00:02:38.890>a <00:02:38.930>documented

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remediation <00:02:40.210>procedure <00:02:40.770>in <00:02:40.930>place.

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The <00:02:41.940>Rainforest <00:02:42.410>Alliance <00:02:42.870>specifies <00:02:43.560>the <00:02:43.720>elements <00:02:44.150>that <00:02:44.310>this

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procedure <00:02:44.890>must <00:02:45.060>contain, <00:02:45.790>to <00:02:45.950>allow <00:02:46.290>different <00:02:46.640>audit <00:02:46.900>teams <00:02:47.220>to

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follow <00:02:47.720>a <00:02:47.820>consistent <00:02:48.460>approach <00:02:48.940>for <00:02:49.080>similar <00:02:49.410>situations <00:02:50.230>in <00:02:50.400>different

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audits.

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We <00:02:51.430>said <00:02:51.620>we <00:02:51.710>would <00:02:51.840>talk <00:02:52.070>about <00:02:52.220>a <00:02:52.270>remediation <00:02:52.850>procedure, <00:02:53.470>right?

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Well <00:02:54.810>the <00:02:55.010>moment <00:02:55.320>has <00:02:55.530>come! <00:02:56.060>Some <00:02:56.280>examples <00:02:56.830>include:

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how <00:02:57.730>does <00:02:57.960>the <00:02:58.060>audit <00:02:58.330>team <00:02:58.740>plan <00:02:58.970>to <00:02:59.090>safeguard <00:02:59.590>the

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potential <00:03:00.150>victims, <00:03:01.090>how <00:03:01.380>to <00:03:01.500>create <00:03:01.810>trust <00:03:02.220>and <00:03:02.350>obtain <00:03:02.650>consent,

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when <00:03:03.680>to <00:03:03.780>refer <00:03:04.060>the <00:03:04.170>case <00:03:04.430>to <00:03:04.620>another <00:03:04.900>specialist,

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how <00:03:06.440>to <00:03:06.570>further <00:03:06.890>investigate <00:03:07.450>the <00:03:07.540>case, <00:03:08.050>while <00:03:08.190>maintaining

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the <00:03:08.880>confidentiality <00:03:09.900>of <00:03:10.040>the <00:03:10.120>people <00:03:10.540>involved.

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But <00:03:11.340>before <00:03:11.630>going <00:03:12.090>any <00:03:12.360>further <00:03:13.020>shall <00:03:13.210>we <00:03:13.320>define <00:03:13.710>what

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remediation <00:03:14.510>is? <00:03:15.360>Yeah, <00:03:15.880>I <00:03:16.000>thought <00:03:16.200>so <00:03:16.310>too!

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Remediation <00:03:17.610>is <00:03:17.750>the <00:03:17.830>process <00:03:18.310>of <00:03:18.330>righting <00:03:18.970>the <00:03:19.100>wrong <00:03:19.410>after

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a <00:03:19.790>human <00:03:20.160>rights <00:03:20.390>violation <00:03:21.020>is <00:03:21.220>uncovered, <00:03:22.050>reported,

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and <00:03:22.910>verified <00:03:23.460>internally. <00:03:24.650>It <00:03:24.860>can <00:03:25.050>cover <00:03:25.350>a <00:03:25.450>wide <00:03:25.830>range <00:03:26.100>of

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actions <00:03:26.690>to <00:03:26.810>restore <00:03:27.280>the <00:03:27.390>situation <00:03:28.100>of <00:03:28.220>the <00:03:28.330>affected <00:03:28.730>person,

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such <00:03:29.890>as <00:03:30.040>financial <00:03:30.510>compensation. <00:03:31.730>If <00:03:31.930>the <00:03:32.030>incident <00:03:32.560>involved

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a <00:03:33.050>perpetrator, <00:03:33.700>for <00:03:33.880>example <00:03:34.330>in <00:03:34.470>the <00:03:34.600>event <00:03:34.930>of <00:03:35.050>sexual

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harassment <00:03:35.820>cases, <00:03:36.440>actions <00:03:36.920>may <00:03:37.080>also <00:03:37.340>include <00:03:37.720>legal

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consequences <00:03:38.750>and <00:03:38.910>the <00:03:38.970>referral <00:03:39.360>to <00:03:39.510>state <00:03:39.780>criminal

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investigators.

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During <00:03:41.860>the <00:03:41.980>audit, <00:03:42.300>when <00:03:42.480>the <00:03:42.570>audit <00:03:42.810>team <00:03:43.070>identifies

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a <00:03:44.050>case <00:03:44.400>of <00:03:44.490>violations <00:03:45.360>on <00:03:45.460>any <00:03:45.980>of <00:03:46.120>the <00:03:46.290>Assess <00:03:46.560>and <00:03:46.670>Address

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topics <00:03:47.480>the <00:03:47.620>audit <00:03:47.850>team <00:03:48.070>should <00:03:48.300>use <00:03:48.610>the <00:03:48.710>Severity <00:03:49.160>Test

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to <00:03:49.500>determine <00:03:50.310>if <00:03:50.500>it <00:03:50.610>must <00:03:50.810>be <00:03:50.940>considered <00:03:51.560>severe <00:03:52.090>or <00:03:52.190>not.

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The <00:03:52.980>test <00:03:53.470>includes <00:03:54.130>four <00:03:54.460>questions <00:03:55.080>on <00:03:55.300>four <00:03:55.530>criterium:

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If <00:03:56.680>the <00:03:56.790>case <00:03:57.110>is <00:03:57.260>considered <00:03:57.840>a <00:03:57.980>life-threatening <00:03:58.700>situation,

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If <00:03:59.830>it <00:03:59.970>causes <00:04:00.460>long <00:04:00.870>lasting <00:04:01.340>impact <00:04:01.920>to <00:04:02.030>the <00:04:02.160>physical <00:04:02.740>or

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psychological <00:04:03.630>wellbeing <00:04:04.120>of <00:04:04.260>the <00:04:04.330>people <00:04:04.640>involved,

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If <00:04:05.640>the <00:04:05.750>case <00:04:06.100>is <00:04:06.240>an <00:04:06.400>isolated <00:04:06.910>incident <00:04:07.570>or <00:04:07.940>there <00:04:08.120>is <00:04:08.260>a

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structural <00:04:08.950>malfunctioning <00:04:09.730>of <00:04:09.870>the <00:04:09.930>system, <00:04:10.610>and

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If <00:04:11.330>the <00:04:11.400>violation <00:04:11.980>was <00:04:12.190>known <00:04:12.470>by <00:04:12.640>management <00:04:13.190>and <00:04:13.330>the

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practice <00:04:13.880>continued <00:04:14.430>anyway.

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We <00:04:15.340>expect <00:04:15.690>that <00:04:15.860>this <00:04:16.050>test <00:04:16.560>supports <00:04:17.050>the <00:04:17.340>Certification <00:04:17.880>Body

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to <00:04:18.260>decide <00:04:18.800>if <00:04:18.980>the <00:04:19.090>case <00:04:19.380>will <00:04:19.510>result <00:04:19.920>in <00:04:20.060>a <00:04:20.140>non-conformity <00:04:21.080>that

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the <00:04:21.360>Certificate <00:04:21.890>Holder <00:04:22.260>needs <00:04:22.620>to <00:04:22.750>address <00:04:23.220>whilst <00:04:23.420>keeping

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their <00:04:23.980>certified <00:04:24.510>status, <00:04:25.260>or <00:04:25.820>if <00:04:26.020>they <00:04:26.170>must <00:04:26.500>be <00:04:26.870>decertified

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for <00:04:27.700>it.

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Another <00:04:29.120>important <00:04:29.470>shift <00:04:29.790>in <00:04:29.880>the <00:04:30.000>current <00:04:30.290>Rainforest <00:04:30.770>Alliance

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program <00:04:31.880>is <00:04:32.090>that <00:04:32.260>when <00:04:32.500>a <00:04:32.560>case <00:04:32.790>of <00:04:32.960>labor <00:04:33.250>abuse <00:04:33.570>is <00:04:33.750>found

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during <00:04:34.360>an <00:04:34.460>audit, <00:04:35.090>it <00:04:35.280>will <00:04:35.410>not <00:04:35.810>automatically <00:04:36.510>lead <00:04:36.760>to

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decertification. <00:04:38.160>Rather <00:04:38.680>it <00:04:38.800>will <00:04:38.910>have <00:04:39.170>different <00:04:39.580>consequences

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based <00:04:40.730>on <00:04:40.830>the <00:04:40.930>severity <00:04:41.410>of <00:04:41.580>the <00:04:41.660>case. <00:04:42.700>By <00:04:42.920>not <00:04:43.490>decertifying

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automatically <00:04:44.550>when <00:04:44.710>labor <00:04:45.010>violations <00:04:45.580>are <00:04:45.660>found,

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Rainforest <00:04:46.800>Alliance <00:04:47.250>ensures <00:04:47.950>that <00:04:48.140>those <00:04:48.370>cases <00:04:48.800>are <00:04:48.970>properly

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addressed, <00:04:50.070>reduces <00:04:50.610>the <00:04:50.710>risk <00:04:50.980>of <00:04:51.100>repetition <00:04:51.970>and <00:04:52.130>contributes

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to <00:04:52.790>the <00:04:52.900>continuous <00:04:53.530>improvement <00:04:54.160>of <00:04:54.300>its <00:04:54.320>Certificate <00:04:54.890>Holders.

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Rainforest <00:04:56.300>Alliance <00:04:56.640>has <00:04:56.830>now <00:04:57.070>three <00:04:57.350>options <00:04:57.870>for <00:04:58.070>the

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Certification <00:04:58.830>Body <00:04:59.040>to <00:04:59.150>decide <00:04:59.620>according <00:05:00.090>to <00:05:00.260>each <00:05:00.490>situation:

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1.When <00:05:02.480>the <00:05:02.540>Certificate <00:05:03.040>Holder <00:05:03.380>has <00:05:03.630>previously

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identified <00:05:04.730>the <00:05:04.810>case <00:05:05.250>AND <00:05:05.650>remediated <00:05:06.200>it <00:05:06.280>correctly,

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the <00:05:07.100>Certificate <00:05:07.610>Holder <00:05:08.040>can <00:05:08.200>be <00:05:08.330>found <00:05:08.710>compliant

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2.When <00:05:09.880>the <00:05:09.960>Certificate <00:05:10.450>Holder <00:05:10.870>has <00:05:11.200>not <00:05:11.500>either <00:05:11.820>identified

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the <00:05:12.510>case <00:05:12.920>or <00:05:13.710>remediated <00:05:13.720>it <00:05:13.790>correctly, <00:05:14.480>BUT <00:05:15.230>the <00:05:15.380>case <00:05:15.650>is <00:05:15.790>not

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considered <00:05:16.500>severe, <00:05:17.050>the <00:05:17.170>Certificate <00:05:17.650>Holder <00:05:18.000>must <00:05:18.270>then

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receive <00:05:18.980>a <00:05:19.040>non-conformity

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3.When <00:05:21.210>the <00:05:21.300>case <00:05:21.590>was <00:05:21.740>not <00:05:21.910>identified <00:05:22.610>by <00:05:22.740>the

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Certificate <00:05:23.370>Holder's <00:05:23.740>system, <00:05:24.520>is <00:05:24.750>not <00:05:24.980>being <00:05:25.700>remediated

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properly <00:05:26.370>AND <00:05:26.750>is <00:05:26.890>severe, <00:05:27.770>then <00:05:28.070>the <00:05:28.190>Certificate <00:05:28.700>Holder

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may <00:05:29.290>receive <00:05:29.850>a <00:05:29.950>negative <00:05:30.380>certification <00:05:31.130>decision

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After <00:05:34.230>that <00:05:34.380>brain <00:05:34.660>bomb, <00:05:35.140>we <00:05:35.330>need <00:05:35.490>a <00:05:35.530>break….

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a <00:05:36.430>Tibetan <00:05:36.890>singing <00:05:37.280>bowls <00:05:37.670>break!

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Nice <00:05:47.830>eh? <00:05:48.400>Ok <00:05:49.080>recap <00:05:49.400>time! <00:05:50.540>Regarding <00:05:50.970>the <00:05:51.090>Assess-and-Address

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system, <00:05:52.150>it <00:05:52.240>is <00:05:52.300>important <00:05:52.710>to <00:05:52.780>remember <00:05:53.180>that:

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- <00:05:53.770>You <00:05:54.030>are <00:05:54.240>auditing <00:05:54.770>a <00:05:54.870>system

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- <00:05:55.540>Finding <00:05:55.940>a <00:05:56.020>case <00:05:56.320>of <00:05:56.460>child <00:05:56.780>labor, <00:05:57.200>forced <00:05:57.590>labor,

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discrimination <00:05:58.880>or <00:05:59.050>workplace <00:05:59.580>violence <00:05:59.990>and <00:06:00.150>harassment

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does <00:06:01.410>not <00:06:01.660>automatically <00:06:02.330>lead <00:06:03.940>to <00:06:03.960>decertification <00:06:04.080>or

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a <00:06:04.330>negative <00:06:04.700>certification <00:06:05.440>decision

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- <00:06:06.240>A <00:06:06.360>severity <00:06:06.830>test <00:06:07.190>should <00:06:07.460>be <00:06:07.560>performed <00:06:08.130>if <00:06:08.290>a <00:06:08.350>case <00:06:08.620>of

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abuse <00:06:09.160>is <00:06:09.340>found <00:06:09.650>during <00:06:09.910>the <00:06:10.020>audit <00:06:10.540>and <00:06:10.770>the

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Certificate <00:06:11.350>Holder <00:06:11.740>did <00:06:11.910>not <00:06:12.080>identify, <00:06:12.950>or <00:06:13.340>did <00:06:13.500>not

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remediate <00:06:14.230>it <00:06:14.310>accordingly <00:06:15.240>to <00:06:15.370>the <00:06:15.470>protocol <00:06:15.950>by <00:06:16.090>themselves

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- <00:06:17.180>Certification <00:06:17.890>Bodies <00:06:18.170>should <00:06:18.420>have <00:06:18.730>a <00:06:18.850>documented <00:06:19.520>procedure

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for <00:06:20.300>remediation <00:06:20.960>in <00:06:21.130>place, <00:06:21.720>and <00:06:21.930>always <00:06:22.320>minimize <00:06:22.820>any <00:06:23.070>risk

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to <00:06:23.690>workers <00:06:24.240>or <00:06:24.420>other <00:06:24.660>people <00:06:24.950>involved, <00:06:25.710>when <00:06:25.910>a <00:06:25.970>case <00:06:26.290>is

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identified <00:06:27.080>during <00:06:27.340>the <00:06:27.450>audit.

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Don't <00:06:28.620>forget, <00:06:29.190>good <00:06:29.450>audit <00:06:29.670>preparation <00:06:30.250>is <00:06:30.510>key <00:06:30.940>to <00:06:31.070>making <00:06:31.490>the <00:06:31.660>on-site

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audit <00:06:32.430>a <00:06:32.530>success, <00:06:33.320>so <00:06:33.520>make <00:06:33.740>sure <00:06:33.930>that <00:06:34.100>there <00:06:34.230>are <00:06:34.280>documented

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procedures <00:06:35.370>in <00:06:35.500>place <00:06:35.880>for <00:06:36.170>remediation <00:06:36.780>prior <00:06:37.300>to <00:06:37.440>starting <00:06:37.740>the

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audits.

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In <00:06:38.780>case <00:06:38.990>of <00:06:39.130>any <00:06:39.290>further <00:06:39.520>questions <00:06:40.030>on <00:06:40.150>this <00:06:40.320>Annex,

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please <00:06:41.260>contact <00:06:41.590>us <00:06:41.760>at <00:06:41.900>cbcert@ra.org

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Thank <00:06:44.340>you <00:06:44.410>for <00:06:44.540>watching <00:06:45.130>and <00:06:45.170>see <00:06:45.300>you <00:06:45.420>next <00:06:45.630>time!